na studios

Precinct Connection


Announcing Training Opportunities for Precinct Connection!

Precinct Connection is easy-to-use, with tons of features. Most users are up and running within minutes once it is installed. But, for those that want to dig deeper into the software to explore more of what it has to offer, our training course is just what you need!

  • NEW! Remote and Web-based training
    As an affordable opportunity, utilizing the latest technological meeting tools, our trainers provide training sessions for you and your staff right over the phone and on your own computers anywhere in the world right from our Corporate Offices in Nazareth, Pennsylvania. This is ideal for customized training and for those who have already participated in our other training programs and need to keep pace with our new features and enhancements.

  • NEW! Remote installation
    Our trainers provide many complimentary services, such as new software installation, add-on module configuration, and assistance with our integrated hardware accessories.

  • Group training in major cities nationwide and in Canada
    We currently offer group seminars in major cities throughout the United States and Canada with a live trainer. Please see our current schedule below. Seating is limited in the group sessions, and is on a first-come, first-served basis. Group room rates are available.

  • On-site training at your agency on your computers for you and your personnel
    Our On-Site program, offered throughout the U. S. and Canada, is an extremely cost-effective approach to training small or large groups. By bringing quality content and instructors right to your facility, transportation, hotel, and incidental costs for attendees are eliminated, allowing you to make the most of your training budget. These visits can be arranged at a time convenient for you, your staff, and your business, including evenings and weekends.

  • Mentoring program
    Learn how Precinct Connection can be adapted to your specific agency. Our subject matter experts can consult with you and your staff, working side-by-side at your agency, customizing your Precinct Connection use and increasing your productivity. With this special program, you can learn while you work.

For additional information, registration, or scheduling arrangements, please contact our Training Division on (888) 486-4343, Option 3, our Training Director, Jennifer Gentry, on x303, or our Client Relations Manager, Jennifer Pardue, on x300. You may also contact us at

  • Current course outline
    This outline is tentative and may change as we continue to enhance the software with new features.

  • General usage
    Features shared across all modules such as system options, and name, vehicle, and business databases

  • Reporting

    In-depth module training
  • Complaints
  • Accidents
  • Incidents
  • Warrants
  • Citations/Tickets
  • NIBRs

    System maintenance
  • Backing up (using our utility and system-based backup utilities)
  • Update downloads and installation procedures
  • Database maintenance
  • Networking overview and procedures
  • Online Support Center usage

Please check back frequently as this page will be changing as details become available.